Process Mapping That Exposes Bottlenecks
Use swimlanes to reveal ownership, delays, and rework loops. If one lane bulges with queues or approvals, you’ve likely found a constraint. Have you tried color-coding wait times? Share your legend ideas below.
Process Mapping That Exposes Bottlenecks
Measure how long work is actually touched versus waiting. Many audits find only minutes of value-add buried under days of waiting. What ratio did your last audit reveal, and how did you act on it?
